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Shipping & Returns

Shipping Policy

Due to our low prices we charge a standard shipping fee of £2.50.  Order over £30 of items and shipping is free.

UK covers and includes England, Wales, Scotland and Northern Ireland.

For postage elsewhere please contact us before purchasing to discuss postal options.

* Please note there may be an additional shipping charge for heavy framed items.

Return & Exchange Policy

Our Returns Policy does not affect your statutory rights.

For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.

If you are not satisfied with the way in which we have handled the return or replacement of any item, we want to hear about this.  Our aim is to resolve the matter for you and ask that you please contact our customer service representatives via the contact section on this site.

Covid-19 Delivery Measures

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers. Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority. There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.

Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered. You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information. We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.

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